Braden Celebrates 11 Years as a Konica Minolta Pro-Tech Service Award Recipient

Konica Minolta Business Solutions has announced that Braden Business Systems earned the Pro-Tech Service Award for the 11th year in a row.

“Congratulations to Braden Business Systems, Inc. for this outstanding achievement. The Pro-Tech program is a rigorous process, and Konica Minolta recognizes and appreciates their exceptional commitment to customer support and satisfaction.”

Pro-Tech Program

To make it into the Pro-Tech program, the Braden service department completed extensive training to ensure top-notch customer service and product support for Konica Minolta devices. Additionally, the program requires Braden to accept random inspections, by Konica, of their products at client locations. These inspections seek to verify the devices are being maintained and that clients are satisfied.

Braden Service Department

Part of our “Why” here at Braden is to empower our clients and partners with award-winning, leading-edge technology solutions. However, we recognize that products alone will not accomplish this goal but that we also need some of the best technicians in the industry. We guarantee excellent service by holding ourselves to the highest service standards.

You can count on us to give you our best effort, every day. We offer every Konica Minolta customers the benefit of an extensive range of technical and management skills, including:

  • Professional, customer-oriented, service department policies
  • Service response times significantly better than the industry average
  • Preventive maintenance programs to ensure maximum up time and superior performance
  • Inventory control systems that provide immediate access to replacement parts and components
  • Comprehensive training programs and performance reviews to maintain the highest level of expertise
  • Skilled technical specialists and service personnel trained on your specific products

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*This information was updated in September, 2020