97% Retention Rate at Braden Business Systems

“We have great news here at Braden Business Systems! Last year, in 2022, we achieved 97% retention of our accounts that were up for contract renewal from January to December,” says Andrew Doerfler, Sales Manager at Braden Business Systems. “We’re really excited about those results and I wanted to take a moment to explain why I think those results happened for us and what it means for our future.”

In today’s rapidly evolving Office Equipment and IT landscape, businesses have an array of options to choose from. So, what sets Braden Business Systems apart and why do our clients choose to stay with us? It comes down to two key factors: our hardworking team of engineers and our unmatched local presence.

Andrew emphasizes, “At Braden, our hardworking team of engineers understands that customer delight is our lifeblood. We go above and beyond to ensure our clients’ needs are not only met but exceeded.” In an industry where technology is constantly advancing, our engineers stay ahead of the curve, providing innovative solutions that enhance productivity and efficiency for our clients.

Additionally, Andrew highlights the significance of our local presence. “With our strong local presence, our ability to serve our clients is unmatched. We understand the unique challenges they face and can provide tailored solutions promptly,” he states. This local approach allows us to foster strong relationships, deliver personalized support, and quickly respond to our clients’ needs.

Amidst emerging trends in the Office Equipment and IT space, such as remote work, digital transformation, and increased cybersecurity concerns, Braden Business Systems has proven to be a trusted partner for businesses. Our commitment to customer delight, coupled with our local expertise, positions us as the preferred choice for businesses seeking reliable and comprehensive solutions.

“We have an incredibly hard-working team on the sales, support and the service side” says Andrew proudly. It is this collective effort that enables us to consistently provide outstanding service and support to our clients. Our team’s dedication, expertise, and passion for customer satisfaction contribute significantly to our exceptional 97% retention rate.

As we move forward, we remain committed to staying at the forefront of industry trends and technological advancements. We will continue to deliver tailored solutions, superior support, and an unparalleled local presence that sets us apart from the competition.

We extend our heartfelt gratitude to our clients for their trust and loyalty. Your choice to remain with Braden Business Systems amidst numerous options reinforces our belief that our hardworking team and local expertise make a significant difference. Together, we will continue to achieve new heights of success, embracing the future of Office Equipment and IT solutions.

If you’re seeking a partner that prioritizes your business’s unique needs and consistently delivers exceptional service, then look no further than Braden Business Systems. Join the 97% who’ve found unmatched value with us. Let’s explore how our solutions can elevate your business.

Contact us today to get started!