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Fully Managed IT Services

You’ve heard the statement that every company is a technology company. Whether you agree or disagree with the statement, the sentiment behind it is true. Without technology, organizations cannot meet customer expectations or remain competitive. In a digital-first world, product lifecycles are shorter and operational capability depends on technology. If companies need technology to survive, they need IT personnel to manage it.

At the start of 2022, there were 11.3 million job openings with 3.6 million of them in IT, making it difficult to find qualified technical staff. Employers that are lucky enough to find candidates may struggle to compete with salary and benefits. Sometimes, the better option is to look at a fully managed IT solution like the one Braden Business Systems offers Central Indiana.

Why Use Braden’s Fully Managed IT Services

Fully managed IT services can do more than help with an IT labor shortage. They can help improve operations, increase productivity, and reduce costs.

Improve Operations

Without IT staff, technology projects can lag behind. Operations slow. What happens when an employee has a software or hardware problem? How long before the problem is fixed? Braden’s managed IT services can function as your company’s IT department. When an employee has a question, IT specialists can help. If needed, they can connect remotely to address the problem, minimizing employee downtime.

Network monitoring ensures that the infrastructure is operating at peak performance. Cloud management services allow resources to quickly scale up and down. Having technical expertise to address your entire technology stack makes for a more efficient organization.

Increase Productivity

Reducing downtime increases productivity. Braden’s proactive maintenance means fixing issues before they become problems that result in equipment failures. Braden’s 24/7 support means that no matter when your staff is working, someone is there to help. Employees don’t have to wait to have an issue addressed. Instead, they can get back to their tasks quickly.

Reduce Costs

Managed IT services give clients access to expertise that would be expensive to hire in-house. With Braden’s team, clients have access to cloud management specialists, cybersecurity analysts, and infrastructure architects without in-house labor costs. The company’s proactive approach to maintenance helps clients plan for equipment purchases in advance. There’s no need to pay for expedited delivery because a server fails.

What’s Included in Braden’s Fully Managed IT Services?

When you partner with Braden, you’ll have the peace of mind of knowing that their technology professionals are fully monitoring and managing your network, servers and enduser devices, as well as maintaining and upgrading office equipment such as printers and scanners. Braden ensures your company’s environment is operating at its highest level and can identify problems early on before they lead to complete failures or security risks.

Just some of the services that are wrapped into Braden’s full managed IT services include:

Service Desk Support

When technology fails, your employees need a rapid response to resolve issues and get back to business. Our team of friendly technicians are available when you need them.  The Braden service desk is designed to resolve anything from a password reset to troubleshooting complex issues. Whether by phone or email, the Braden service desk is ready to help ensure a high-quality experience for your employees.

Server Monitoring Management

A Braden technician will oversee your server’s data 24/7 – no matter where it’s located – which will reduce the possibility of risks and hazards from occurring. Any issues will be discovered and resolved quickly to prevent them from escalating. Braden will test for response time and accessibility to ensure your customers or employees have a seamless experience.

Network Monitoring Management

With Braden remotely monitoring and managing the health and activity of your entire network, hardware, and software, your company will gain the following benefits and more:

  • Detecting computer system errors in the early stages before they become a threat.
  • Reducing errors.
  • Increasing uptime by fixing issues faster.
  • Providing constant maintenance to optimize the network’s stability.
  • Saving money by decreasing the need for IT site visits.
  • Identifying security risks.

Cloud Monitoring Management

Braden will manage your company’s entire cloud infrastructure to help it meet the demands of modern businesses so you can keep up with and surpass the competition. Braden’s cloud monitoring management responsibilities include security, migration, optimization, maintenance and configuration.

Saas Management

SaaS management services allow Braden to manage the day-to-day operations of commonly used SaaS applications such as Google Applications (G Suite), Salesforce, Slack, Zoom and Microsoft Office 365. Braden can increase the value and effectiveness of the software, manage application policies and reduce risks.

Security Monitoring and Management

Security monitoring and management provides end-to-end logging of network activity. Whether it is a cloud infrastructure or an endpoint, security monitoring management from Braden keeps track of what’s happening on your company’s network. Knowing what is happening on a network makes it easier to identify anomalies in operations.

Procurement

Help your company gain a competitive edge over the competition and reduce overhead costs with procurement support from Braden. Braden will oversee the entire process involved in acquiring software, hardware and technology services to eliminate timely administrative tasks and simplify the order management process.

Braden also offers the following in its enterprise IT tool stack:

  • Email Security
  • SaaS Backup
  • Data Backup and Disaster Recovery
  • Advanced Endpoint Detection and Response
  • Phishing Training and Testing
  • Mobile Device Management

Why Trust Braden for Your Fully Managed IT Needs?

Every company may be a technology company, but few companies are equipped to operate like one. Organizations are focused on their business objectives, not on technology. They recognize the role technology plays in achieving their goals, but few have the resources to operate as a technology company. Braden enables organizations to maintain their business focus without sacrificing critical technologies.

Braden has been delivering managed IT services to the Midwest since 1989. The company is committed to innovating its services to ensure clients receive state-of-the-art solutions that advance their business goals. As a provider of fully managed IT services, Braden works with customers to develop an IT strategy that supports their business growth.

Contact Braden for Fully Managed IT Services

If your organization isn’t quite the technology company it needs to be, consider Braden’s fully managed IT services. We will work with you to devise a technology plan to give you a competitive advantage. Contact us to discuss how we can help.

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