The Braden Assurance Commitment
The Braden Assurance Commitment delivers secure, predictable, and measurable IT performance backed by written guarantees that protect your uptime, your data, and your bottom line.
Don’t Take on IT Alone
90 Days
Right-fit
99.9%
Uptime
$100K
Warranty
70%
Average Same Day Resolution
0
Surprises
+5%
Office equipment
Technology Should Drive Growth, Not Disruption.
If your IT feels fragmented, unpredictable, or reactive, you’re not alone. Most companies outgrow their vendors before realizing it. Braden solves that with proactive monitoring, guaranteed uptime, and transparent billing that brings control back to the boardroom.
|
|
If You’re Sick And Tired Of:
|
We believe executives deserve better with reliability you can measure and accountability you can see.
The Braden Assurance Commitment: Managed IT That Guarantees Results.
We put our reputation, and our money, behind every promise.
When you engage with Braden, we commit to being the most reliable partner your business has ever had. You’ll experience measurable uptime, rapid resolutions, transparent billing, and proactive security all backed by written guarantees. If we don’t deliver, we make it right. Every time.
Our Promise
99.9% Uptime Guarantee
70% Same-Day Resolution
$100K Warranty
90-Day Right Fit Guarantee
Zero Surprises Billing Policy
Q4 Bonus Offer
What You Get
Your systems stay online, or we credit your account.
The majority of tickets are solved within one business day.
Financial accountability for your systems against cyber attacks
Not the perfect partner? Walk away penalty-free.
Flat-rate pricing, no hidden fees or sudden invoices.
Get 5% off all office equipment when you engage before December 31.
Why It Matters
- Predictable performance, no excuses.
- Faster recovery and happier teams.
- True accountability, not empty promises.
- Zero-risk, full transparency.
- Budget clarity and CFO-approved predictability.
- A head start on modernization and savings.
Proven Value in 90 Days or Pay Nothing
We deliver measurable results in the first 90 days or you can cancel, no penalties. Every engagement starts with our expert onboarding team focused on rapid stabilization and best practices alignment, followed by operational tracking to ensure excellence and quarterly strategy sessions assuring business alignment.
Sign Before The End Of The Quarter and Receive Over $4,000 in Added Value.
- RMonitoring
- RCompliance Support SmartOps automation
- RVendor Management
- RTotal Value vs. Predictable monthly rate
AI Readiness Snapshot ($750 value): see how automation can cut costs and boost efficiency.
5% Off Office Equipment (average $2,500 savings) : upgrade while modernizing your IT ecosystem.
Four Pillars of Partnership
Local Accountability. National Recognition.
Braden is trusted by hundreds of organizations, proven by our list of awards and nominations. Braden has recently been ranked as the #1 MSP in Indiana and #116 globally on the Channel Futures MSP 501 list; has been honored with the MSP Today Product of the Year Award for the SmartOps managed services platform; Business Intelligence Group’s Fortress Cybersecurity Award for Leadership; and given the CEO Juice World Class Service Award for customer service. Braden has been recognized on the Indiana Chamber’s Top Ten Business list, named a Finalist of TechPoint’s Mira Award for Tech Company of the Year, a Purpose Leadership Award Finalist and a MSP Titans of the Industry – Owner Under 40 Finalist.
Proof in Performance
Our clients measure success in uptime, savings, and peace of mind.
Experience IT You Can Trust. Guaranteed.
Get the reliability, visibility, and protection your business deserves. Results in 90 days, guaranteed uptime, and zero-risk onboarding.
- Predictable performance
- Transparent billing
- Written guarantees
- That’s the Braden difference
Braden Assurance Commitment – IT That Performs or We Pay You Back
90 Days
Right-fit
99.9%
Uptime
$100K
Warranty
70%
Average Same Day Resolution
0
Surprises
+5%
Office equipment