Fishers, IN – February 10, 2025 — Braden Business Systems is proud to announce that for the sixth consecutive year it has received the World Class Service Award from CEO Juice, a leading independent A.I. company that measures and certifies customer satisfaction in the copier and imaging industry across North America. This recognition is based on Net Promoter Score (NPS®), the globally accepted metric for customer loyalty and service excellence.

Braden has achieved an NPS score of 97, a distinction that Satmetrix defines as “World Class.” To put this into perspective, the average U.S. company has an NPS of just 10, making this accomplishment a testament to Braden’s unwavering commitment to customer satisfaction and service quality.

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Fishers, IN – February 3, 2025 — Braden Business Systems, Indiana’s leading managed service provider, has officially launched SmartOps™, an innovative AI-powered IT management platform designed to revolutionize IT operations for small and mid-sized businesses. SmartOps empowers businesses to manage crucial IT tasks like password resets and software installations through a simple web-based interface. This game-changing platform bridges the gap between advanced IT management tools and the needs of smaller organizations, delivering capabilities once reserved for large enterprises.

“Small and mid-sized businesses have long struggled with the trade-off between costly IT management and going it alone,” said Erik Braden, Managing Partner at Braden Business Systems. “With SmartOps, we’re changing the game by offering powerful, affordable IT management solutions to businesses of any size.”

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January 15, 2025 – Lafayette, IN – Braden Business Systems, a premier provider of cutting-edge office technology solutions, announced the grand opening of its new Lafayette location at 3323 Concord Road, Suite 4, Lafayette, IN 47909. Starting Wednesday, January 15, the new state-of-the-art facility will officially operate under the Braden Business Systems name, ushering in an exciting new chapter for the company in the Lafayette community. 

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December 6, 2024 – Fishers, IN – Braden Business Systems, an industry-leading business technology solutions provider, announces its partnership with the Indy Fuel hockey team and Fishers Freight football team. In addition to its sports sponsorships, Braden remains committed to community-focused efforts, including support for more than 100 local nonprofits, employee volunteer programs, and active participation in regional events. 

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