Braden News, Partnerships & Press Announcements
Braden Business Systems Honored with 2025 MSP Today Product of the Year Award
Fishers, IN – June 16, 2025 – Braden Business Systems proudly announces that its proprietary IT operations platform, SmartOps, has been named a 2025 MSP Today Product of the Year Award winner by TMC. This prestigious award recognizes cutting-edge managed service solutions that empower organizations to enhance IT productivity, boost operational efficiency, and adapt to evolving technology demands.
Braden Business Systems Honored with 2025 Fortress Cybersecurity Award for Leadership
Fishers, IN – June 4, 2025 – Braden Business Systems is proud to announce that Erik Braden has been named a winner of the 2025 Fortress Cybersecurity Award for Leadership by the Business Intelligence Group. This prestigious honor places Braden among the top cybersecurity leaders in the nation who are safeguarding the digital future through innovation, resilience, and strategic foresight.
Braden Business Systems Named a Top 25 Dealer by Konica Minolta for 2024
Fishers, IN – May 29, 2025 – Braden Business Systems, a leader in office technology solutions, is thrilled to be recognized once again as a Top 25 Dealer by Konica Minolta for 2024. This prestigious honor underscores our relentless pursuit of delivering innovative, human-centered tech experiences that drive business growth.
Braden Business Systems Earns Prestigious Konica Minolta Pro-Tech Service Award for 16th Consecutive Year
Fishers, IN – May 7, 2025 — Braden Business Systems, a leader in office technology solutions, is proud to announce its continued recognition as a Konica Minolta Pro-Tech Service Center for the 16th consecutive year, underscoring an unwavering commitment to service excellence, technical expertise, and customer satisfaction.
Braden Business Systems Announces Official Partnership with Indy Eleven
Fishers, IN – March 24, 2025 — Braden Business Systems, a leading provider of business technology solutions, is proud to announce its new role as an Official Partner of the Indy Eleven soccer team. This partnership brings together two organizations deeply rooted in Indiana, dedicated to excellence both on and off the field.
“Partnering with Indy Eleven aligns perfectly with our commitment to supporting local businesses and the broader Indiana community,” said Erik Braden, Managing Partner at Braden Business Systems.
Braden Business Systems Named One of Indiana’s Top 10 Small Businesses for 2025
Fishers, IN – March 12, 2025 — Braden Business Systems has been recognized as one of Indiana Chamber of Commerce’s Top 10 Small Businesses of the Year for 2025, a prestigious honor celebrating the company’s commitment to innovation, customer excellence, and community impact.
For over 35 years, Braden has been a pillar of business technology solutions, serving companies across Indiana and beyond with managed IT services, office equipment, and document management solutions.
Braden Business Systems Earns World Class Service Award from CEO Juice for Outstanding Net Promoter Score
Fishers, IN – February 10, 2025 — Braden Business Systems is proud to announce that for the sixth consecutive year it has received the World Class Service Award from CEO Juice, a leading independent A.I. company that measures and certifies customer satisfaction in the copier and imaging industry across North America. This recognition is based on Net Promoter Score (NPS®), the globally accepted metric for customer loyalty and service excellence.
Braden has achieved an NPS score of 97, a distinction that Satmetrix defines as “World Class.” To put this into perspective, the average U.S. company has an NPS of just 10, making this accomplishment a testament to Braden’s unwavering commitment to customer satisfaction and service quality.
Braden Business Systems Unveils Game-Changing AI-Powered IT Platform: SmartOps
Fishers, IN – February 3, 2025 — Braden Business Systems, Indiana’s leading managed service provider, has officially launched SmartOps™, an innovative AI-powered IT management platform designed to revolutionize IT operations for small and mid-sized businesses. SmartOps empowers businesses to manage crucial IT tasks like password resets and software installations through a simple web-based interface. This game-changing platform bridges the gap between advanced IT management tools and the needs of smaller organizations, delivering capabilities once reserved for large enterprises.
“Small and mid-sized businesses have long struggled with the trade-off between costly IT management and going it alone,” said Erik Braden, Managing Partner at Braden Business Systems. “With SmartOps, we’re changing the game by offering powerful, affordable IT management solutions to businesses of any size.”
Braden Business Systems Announces New Lafayette Location and Rebrand
January 15, 2025 – Lafayette, IN – Braden Business Systems, a premier provider of cutting-edge office technology solutions, announced the grand opening of its new Lafayette location at 3323 Concord Road, Suite 4, Lafayette, IN 47909. Starting Wednesday, January 15, the new state-of-the-art facility will officially operate under the Braden Business Systems name, ushering in an exciting new chapter for the company in the Lafayette community.

Braden Business Systems and Pax8 Announce Partnership with Indy Fuel and Fishers Freight
December 6, 2024 – Fishers, IN – Braden Business Systems, an industry-leading business technology solutions provider, announces its partnership with the Indy Fuel hockey team and Fishers Freight football team. In addition to its sports sponsorships, Braden remains committed to community-focused efforts, including support for more than 100 local nonprofits, employee volunteer programs, and active participation in regional events.
Braden Business Systems Celebrates 15th Consecutive Konica Minolta Pro-Tech Service Award Win
October 17, 2024 – Indianapolis, IN – For the 15th consecutive year, Braden Business Systems has earned the prestigious Konica Minolta Pro-Tech Service Award, reaffirming its position as one of the nation’s top independent technology dealers. This recognition highlights Braden’s commitment to delivering exceptional service and customer support, while upholding the highest standards of excellence in the industry.