16 Years, Still Gold: Braden Wins the Konica Minolta Pro-Tech Service Award. Again!
At Braden Business Systems, we believe great service isn’t a one-time achievement, it’s a standard you set and uphold every single day. That’s why we’re thrilled to share that we’ve once again been honored with the Konica Minolta Pro-Tech Service Award, marking 16 consecutive years of service excellence.
Why This Award Matters
Think of the Pro-Tech Award as the Olympic gold medal of the office technology world. Konica Minolta doesn’t hand these out lightly. Every year, dealers across the nation undergo rigorous testing: surprise client-site inspections, evaluations of technical expertise, and deep dives into customer support processes. Only the best of the best make the cut.
We’re proud to say Braden passed with flying colors.
What This Means for Our Clients
For our clients, this recognition means peace of mind. It means that whether you rely on Braden for managed print services, office equipment, or managed IT, you’re working with a team that has been independently certified to deliver the highest level of service and support.
Our numbers speak for themselves:
-
97% of our clients say they would recommend us (NPS 93%)
-
Service response in under 2 hours, far faster than the industry average
-
Converged IT + print solutions that help streamline workflows, reduce risk, and cut costs
Looking Forward
We’re not just celebrating a 16th win, we’re doubling down on what comes next. From AI-driven IT automation to secure pull-printing, we’re focused on delivering the technology and support that businesses need to stay competitive in 2025 and beyond.
As Erik Braden put it best: “This award isn’t just about where we’ve been, it’s about where we’re going. We’re proud to help businesses future-proof their operations with innovation and reliability they can trust.”
Ready to Experience Award-Winning Service?
If you’re tired of reactive IT and unpredictable print management, let’s talk. Braden doesn’t just provide technology—we provide confidence.
Learn more about how Braden can help your business thrive. Read the full press release here, or contact us today and experience the Braden difference for yourself.