For growing businesses in Chicago and Indiana, internal IT teams often juggle everything from help desk tickets to infrastructure upgrades—leaving little time for strategic planning. That’s where a co-managed IT partner can make all the difference. But not all providers are created equal.
What Is Co-Managed IT Support?
Co-managed IT support is a flexible model that blends your in-house team with the tools, expertise, and manpower of an external IT provider. Rather than replacing your current staff, it augments their capabilities—offering specialized support where it’s needed most.
Signs It’s Time to Consider a Hybrid IT Model
If your business is experiencing:
- Frequent project delays due to limited internal bandwidth
- Security gaps or compliance risks due to resource strain
- Overwhelmed IT staff handling day-to-day maintenance
- Stalled digital transformation or cloud migration plans
Then co-managed IT might be the strategic move forward.
Traits of a Great Co-Managed IT Partner
Choosing the right partner means more than finding someone with technical skills—it’s about aligning with a co-managed IT provider who understands your business goals, not just your tech stack. The right provider offers flexible support levels, from 24/7 monitoring to project-specific assistance, and works in true collaboration with your internal team rather than competing with it. They ensure transparency through shared dashboards and regular reviews, while staying ahead of the curve on cybersecurity, compliance, and infrastructure trends.
Why It Works for Midwest SMBs
In regions like Chicago and Indiana, SMBs need support that’s both scalable and local. Co-managed IT enables businesses to tackle complex challenges—such as cybersecurity and cloud integration—without overextending internal staff or blowing through budgets.
Did you know? Over 60% of SMBs report better uptime and faster project delivery within six months of adopting a co-managed IT model.
Partner Smarter, Not Harder
The right co-managed IT relationship empowers your existing team, protects your infrastructure, and positions your business for smarter growth.
Discover how a co-managed IT strategy can reduce downtime, increase in-house capacity, and help your team focus on what really matters. Call Braden Business Systems at 866-752-5961 to schedule your free consultation and use our free Managed Services Provider Comparison Guide to help you evaluate yourself against industry best practices. Access it here https://bradenonline.com/msp-comparison-guide.