At Braden Business Systems, we’re all about going the extra mile. And for the 15th year in a row, we’re proud to announce that we’ve done it again—earning the coveted Konica Minolta Pro-Tech Service Award. This prestigious honor puts us in an elite class of technology dealers across the nation, and we couldn’t be more excited to share what this means for our clients (and future clients!).
So, what’s the big deal about the Pro-Tech Service Award? Well, let’s break it down.
The Gold Standard of Service
The Pro-Tech Award is like the Olympic gold medal of the technology world. Konica Minolta doesn’t just hand these out to anyone. To snag this award, we had to undergo a rigorous evaluation process that examined everything from our service response times to our technical expertise. Random inspections at client locations? Yep, we aced those too. This award is all about making sure we’re delivering the absolute best in customer satisfaction—and it proves we are.
What Does This Mean for Our Clients?
It means you’re working with one of the best in the business. Here at Braden, we’ve been providing top-notch technology solutions since 1989, and this award just adds another layer of trust and credibility to our name. Whether you’re tapping into our managed print services, office equipment solutions, or managed IT services, you know you’re getting the best.
And don’t just take our word for it. Our Net Promoter Score (NPS) of 97% speaks volumes. This is a fancy way of saying that 97% of our customers love what we do—and that’s a score we’re proud of! Plus, our under 2 hours average service response time is lightning-fast (compared to the industry’s 5.1 hours). Yep, we’re on it!
Why Is the Pro-Tech Award Such a Big Deal?
When it comes to technology, you don’t want to mess around with mediocre service. The Pro-Tech Award is all about proving that we’ve got the skills, dedication, and resources to keep your business running smoothly. From the moment we install your equipment to the second you call for support, we’re there to make sure everything is working seamlessly.
Konica Minolta only awards the top-performing dealers who have a proven track record in providing superior service and support. So, when you choose Braden, you’re not just getting another vendor—you’re partnering with a company that has been certified to deliver the best.
Looking to the Future
At Braden, we’re not just celebrating our past successes—we’re looking forward to what’s next. With technology evolving faster than ever, we’re constantly staying ahead of the curve. Our converged print and IT solutions are just one example of how we’re helping businesses streamline their operations, enhance security, and boost efficiency in the digital age.
“As technology evolves, so do we,” says Erik Braden, Managing Partner. “This award highlights our commitment to innovation and service excellence. We’re proud to be a trusted partner for businesses looking to future-proof their operations.”
Ready to Experience Award-Winning Service?
If you’re tired of the same old-same old and want to work with a technology provider that truly goes above and beyond, let’s talk. Whether you’re in need of managed IT services, office equipment, or a seamless print solution, Braden Business Systems is here to make it happen.
We didn’t just win the Pro-Tech Award—we earned it. And we’d love to show you why.
Learn more about how Braden can help your business thrive. Read the full press release here, or contact us today and experience the Braden difference for yourself.