When IT Vendors Multiply, Accountability Disappears

When IT Vendors Multiply, Accountability Disappears

If you have ever managed multiple IT vendors, you know how quickly things can become complicated. One day, everything works as it should. The next, a small issue turns into a tangle of emails and support calls, with no clear resolution in sight. And often, no one...
Why Tool Sprawl Is Undermining Your Bottom Line

Why Tool Sprawl Is Undermining Your Bottom Line

A customer of ours, a mid-sized finance company, found itself juggling five different platforms just to get a project across the finish line. Each department had its preferences and everyone meant well. But over time, their software environment started to resemble an...
Why Smooth Onboarding Matters More Than You Think

Why Smooth Onboarding Matters More Than You Think

  Starting a new job should be exciting. But for many employees, the first few days feel more like waiting around than diving in. Delayed logins, missing equipment, and unclear next steps can all add up to a frustrating beginning.  These kinds of onboarding...